Customer Service

Reliable and always-ready-to-help customer service is crucial for stress-free and enjoyable forex trading. Most brokers offer 24/7 online and phone customer service. You don’t want a customer service operation that pushes you into large investments or into buying the broker’s products. You can test your broker’s customer service by pretending that you are a forex newbie and asking all sorts of questions about trading, the firm’s products, and the company. Brokers may be kind and helpful during the account-opening process, but have terrible “after sales” support. If they sound sketchy, simply move on to the next broker!